Gaming on evi3 is designed to be a source of entertainment, not financial stress. We take our duty of care to every Member seriously — offering a comprehensive suite of self-management tools, clear information on recognizing problem gambling, and direct access to professional support whenever you need it.
At evi3, we believe that every player deserves a safe, transparent, and enjoyable experience. Our responsible gaming framework is built around six core principles that guide everything we do — from platform design to how we train our support team.
evi3 enforces a mandatory 21+ age requirement for all Members. Every account undergoes identity verification, and any account found to belong to a person under 21 is immediately suspended and permanently closed. We take underage gambling prevention extremely seriously.
Every Member can set their own deposit limits, loss limits, and wager limits directly through their account dashboard. These limits take effect immediately when reduced and cannot be increased without a mandatory cooling-off period — putting you firmly in control of your spending.
Set maximum session durations so the platform automatically logs you out after your chosen period. Reality-check pop-ups appear at regular intervals during play, showing your current net win/loss and time spent — keeping you grounded throughout your gaming session.
If you need a break from gaming, evi3 offers self-exclusion periods of 30, 90, or 180 days — or permanent closure. Once activated, self-exclusion cannot be reversed during the exclusion period, and all marketing communications are suspended immediately.
Our responsible gaming system continuously monitors account activity for behavioral patterns that may indicate problem gambling. Where a concern is identified, our team will reach out proactively to check in and offer support — before issues escalate.
Our support team includes staff specifically trained in responsible gaming conversations. Available 24 hours a day, seven days a week (WIB), they can assist with activating safety tools, providing support resources, or simply having a confidential conversation if you have concerns.
All of the following tools are available free of charge within your evi3 account dashboard, under the "Responsible Gaming" section. Changes that reduce your limits or access take effect instantly; changes that increase limits are subject to a mandatory 24-hour review period.
How to access your tools: Log in to evi3, navigate to your Account Settings, and select the "Responsible Gaming" tab. All tools are available immediately at no cost.
Set a maximum amount you are permitted to deposit over a daily, weekly, or monthly period. Once your chosen limit is reached, the system automatically blocks further deposits until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Define the maximum net loss you are comfortable with over a set period. When your losses reach this threshold, your account is automatically restricted from placing further bets until the limit period expires. This tool is particularly effective for players who find it difficult to stop during a losing run.
Choose a maximum session duration after which you are automatically logged out. Alternatively, set reality-check reminders at 15, 30, or 60-minute intervals — each reminder displays your total time played and net balance change during the session.
Take a short break from the platform for 24 hours, 48 hours, or up to 7 days without committing to a full self-exclusion. During a time-out, you cannot log in or place any bets. All pending withdrawals are still processed normally during this period.
For a more structured break, self-exclusion is available for 30, 90, or 180 days, or permanently. Once activated, it cannot be reversed within the chosen period. Your account is locked, all marketing communications stop, and any real-money balance is returned to your registered payment method within five business days.
A summary of every self-management tool available on evi3, how quickly each takes effect, and whether it can be reversed before its period expires.
| Tool | Available Periods | Takes Effect | Reversible? |
|---|---|---|---|
| Deposit Limit (Decrease) | Daily / Weekly / Monthly | Instantly | No — must wait until period resets |
| Deposit Limit (Increase) | Daily / Weekly / Monthly | After 24 hours | Yes — can be reduced again instantly |
| Loss Limit | Daily / Weekly / Monthly | Instantly | No — must wait until period resets |
| Session Time Limit | Custom (minutes/hours) | Instantly | Yes — adjustable before next session |
| Reality Check Reminder | 15 / 30 / 60 minutes | Instantly | Yes — can be toggled off/on |
| Time-Out (Cool-Off) | 24 hours / 48 hours / 7 days | Instantly | No — cannot be lifted early |
| Self-Exclusion | 30 / 90 / 180 days / Permanent | Within 24 hours | No — irrevocable for chosen period |
Gambling becomes a problem when it stops being entertainment and starts affecting your finances, relationships, or mental health. The following signs may indicate that gambling is no longer under your control. If several of these apply to you, we strongly encourage you to reach out to our support team or a professional counseling service.
Placing bigger bets to try to recover money you have already lost, rather than accepting a loss and stopping.
Using funds earmarked for rent, food, bills, or other essential expenses to finance gambling activity.
Feeling unable to stop or take a break from gambling, even when you intend to, or spending far more time gambling than planned.
Lying to family members, friends, or colleagues about how much time or money you are spending on gambling.
Feeling anxious, irritable, or depressed when not gambling, or experiencing intense excitement that is difficult to find outside of gambling.
Taking out loans, borrowing money from friends or family, or using credit cards specifically to fund gambling rather than from disposable income.
If any of the above describes your current situation, please do not wait. Contact evi3 support via live chat or email immediately to activate a time-out or self-exclusion. You can also reach out to a professional support organization for confidential counseling at no cost. Taking action early makes a significant difference.
Answering these questions honestly takes less than two minutes. If you find yourself answering "Yes" to three or more, we recommend speaking with our support team or using one of our self-management tools today.
This checklist is for personal reflection only. Your answers are not stored or transmitted to evi3 in any way.
Have you ever spent more money gambling than you originally intended to?
Have you ever tried to win back money you lost by gambling more?
Have you ever felt anxious, irritable, or restless when trying to cut back?
Have you ever hidden your gambling activity from someone close to you?
Have you ever borrowed money or sold something to fund gambling?
Has gambling ever negatively affected your work, studies, or relationships?
Do you find yourself thinking about gambling when doing other activities?
Whether you need to activate a self-exclusion, want to talk through your concerns, or simply have a question about our responsible gaming tools, our team is here around the clock. All conversations are treated with complete confidentiality.
The fastest way to reach our responsible gaming team. Available 24/7 inside the platform.
For non-urgent responsible gaming inquiries. We aim to respond to all emails within 48 hours.
Message our support team directly on WhatsApp for a quick, confidential conversation in English or Indonesian.
For immediate crisis support: If you or someone you know is experiencing a mental health crisis related to gambling, please seek help from a qualified mental health professional or crisis helpline in your area. evi3's support team can assist with platform-level tools and referrals, but is not a substitute for professional clinical care. Indonesia's mental health helpline is available at 119 ext. 8 (plain text — not a clickable link).
The vast majority of players enjoy evi3 as a form of entertainment without any issues. These practical guidelines help keep it that way.
Decide on a fixed amount you are comfortable spending before you log in — treat it the same way you would a night out or a cinema trip. Use evi3's deposit limit tool to enforce this budget automatically so you never exceed it, even in the heat of the moment.
Every casino game and sportsbook market has a built-in mathematical advantage for the operator over the long term. Treat any winnings as a bonus rather than an expectation. Gambling is entertainment — not a reliable way to generate income.
Fatigue, frustration, and emotional decision-making are among the biggest contributors to problem gambling. Step away from the screen at regular intervals. Use the session time limit and reality-check features to remind yourself to pause and reset.
Alcohol and other substances significantly impair judgment and impulse control. Avoid placing bets when you are not in a clear, rational headspace. If you feel you cannot stop even when impaired, activate a time-out immediately.
evi3's account dashboard gives you a full, transparent view of your deposit, withdrawal, and wagering history. Reviewing this regularly helps you stay honest about your actual spending versus your perceived spending — a gap that can grow quickly without awareness.
Maintain a healthy balance between gaming and other activities you enjoy — time with family and friends, exercise, hobbies. If you notice that gambling is crowding out other areas of your life, that is a signal to reassess and consider using our self-management tools.
evi3 enforces a strict minimum age of 21 years across every area of the platform — account registration, deposits, gameplay, and withdrawals. This is not simply a legal formality; it is a core part of our commitment to protecting young people from the potential harms of gambling.
Every account is verified against a government-issued ID during the KYC process. Accounts where the holder is found to be under 21 are immediately and permanently closed, all wagers are voided, and deposited funds are returned to the source payment method.
If you are a parent or guardian and are concerned that a minor in your household may be accessing evi3 or similar platforms, we recommend installing parental control software on shared devices. Contact our support team immediately if you believe a minor has opened an account.
You must be 21 years of age or older to register, deposit, and play on evi3. Age is verified during KYC for all Members.