Frequently Asked Questions

Visit the evi3 homepage and click the registration button. Fill in your full name as it appears on your government-issued ID, a valid email address, your mobile number, date of birth, and a secure password. You must be at least 21 years old to register. Once submitted, you will receive a verification email — click the link inside to activate your account and you can begin playing immediately.

evi3 requires a clear photo or scan of a valid government-issued photo ID — your Indonesian KTP (national identity card) or passport. In some cases, you may also be asked to provide a selfie holding the document alongside a handwritten note showing the date. KYC verification is typically completed within 24 hours during business hours (WIB).

First, confirm that your email address and password are entered correctly and that Caps Lock is off. If you have forgotten your password, use the "Forgot Password" link on the login page to receive a reset email. If your account has been locked after multiple failed attempts, wait 30 minutes and try again. For persistent login issues, contact evi3's 24/7 live chat support for immediate assistance.

No. evi3 strictly enforces a one-account-per-person policy. Duplicate accounts are detected automatically and will result in suspension of all associated accounts and forfeiture of any balances. If you have accidentally created a duplicate, contact support immediately to have the situation resolved before any permanent action is taken.

Contact evi3's live chat support or send an email to [email protected] requesting permanent account closure. Before closure, ensure your balance is fully withdrawn. Once closed, all personal data is handled in accordance with our Privacy Policy, and the email address associated with that account cannot be used to open a new one.

BCA bank transfers to evi3 are typically credited within 5 to 15 minutes after the transfer is confirmed by BCA's system. During peak hours or scheduled bank maintenance windows, processing may take up to 30 minutes. If your deposit has not appeared after 1 hour, contact evi3 live chat with your transfer receipt and our finance team will resolve it promptly.

The minimum deposit on evi3 is Rp 25.000 for e-wallet methods (OVO, DANA, GoPay, ShopeePay, LinkAja) and Rp 50.000 for local bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, and Bank Permata. There is no maximum deposit limit, though large transactions may be subject to additional verification in line with our KYC policy.

The minimum withdrawal to a Mandiri bank account on evi3 is Rp 100.000. Withdrawals are processed within 1 to 3 business hours during operating hours (08:00–22:00 WIB). Requests submitted outside these hours are queued and processed first thing the following morning. Your Mandiri account name must match the name on your verified evi3 account — mismatches will result in rejection.

Yes. evi3 fully supports OVO, GoPay, DANA, ShopeePay, and LinkAja for both deposits and withdrawals. E-wallet transactions are among the fastest on the platform, typically completing in under 5 minutes. The minimum e-wallet deposit is Rp 25.000 and the minimum withdrawal is Rp 50.000. Ensure the e-wallet account is registered under the same name as your evi3 account.

evi3 does not charge any platform-side fees for standard deposits or withdrawals. However, your bank (BCA, BRI, BNI, Mandiri, etc.) or e-wallet provider may apply their own interbank transfer fees. We recommend checking with your payment provider before initiating a transfer. Expedited withdrawals outside standard processing hours may carry a small administrative fee — details are displayed at the time of request.

Log in to your evi3 account and navigate to the Sportsbook section. Select Football, then browse the Indonesia category to find BRI Liga 1 fixtures. You can bet on match results (1X2), Asian handicap, over/under goals, correct score, and more. Markets for major BRI Liga 1 clubs — including Persija Jakarta, Persib Bandung, and Bali United — are available from 48 hours before kick-off.

Mix parlay (Indonesia's term for an accumulator or multi-bet) allows you to combine two or more selections across different matches into a single bet. All selections must win for the bet to pay out. The potential return is the product of all individual odds multiplied by your stake. evi3 supports mix parlay across football leagues including EPL, La Liga, Serie A, Bundesliga, Champions League, and BRI Liga 1, with a minimum of 2 legs and a maximum of 12.

Yes. evi3 offers togel (Indonesia's traditional numbers lottery), covering a wide range of popular markets. You can place 2D, 3D, and 4D number bets, as well as combinations such as free plug, sharp plug, and Macau plug formats. Results are drawn at scheduled times throughout the day, with draw schedules displayed within the togel lobby. Minimum bets start from Rp 1.000 per line.

evi3 offers live sabung ayam (cockfighting) streamed in real time from licensed arenas. You place bets on either Meron (the favored rooster) or Wala (the underdog) before each bout begins. Odds are updated live until betting closes seconds before the fight starts. Winnings are credited to your account balance immediately after the result is confirmed. All streams are available 24 hours a day.

RTP varies by game and provider. evi3 carries slot gacor (high-payout slot) titles from Pragmatic Play, Pocket Games Soft (PG Soft), NetEnt, and Microgaming, with RTPs typically ranging from 94% to 97.5%. Each game's RTP is published in its in-game information panel. evi3 only works with certified providers whose RNG (Random Number Generator) systems are independently audited for fairness.

Yes. evi3's platform is fully mobile-optimized and accessible through any modern mobile browser on Android or iOS — no app download is required. All games, including live casino, slots, sportsbook, and togel, are available on mobile. The interface automatically adapts to your screen size for a smooth experience. For the best performance, we recommend using the latest version of Chrome or Safari.

evi3 offers a welcome deposit bonus to all newly verified members on their first deposit. The bonus percentage and maximum amount are displayed on the promotions page at the time of your first deposit. To claim, opt in to the bonus offer before completing your initial deposit. Bonuses are credited automatically once the qualifying deposit clears and are subject to wagering requirements as described in the bonus terms.

A wagering requirement (also called a rollover) specifies how many times you must bet the bonus amount before any winnings derived from that bonus can be withdrawn. For example, a Rp 100.000 bonus with a 10x wagering requirement means you must place a total of Rp 1.000.000 in qualifying bets before withdrawal is permitted. Contribution percentages vary by game type — slots typically contribute 100%, while live casino and sports bets may contribute less.

Yes. evi3 runs regular cashback promotions for both casino and sportsbook players. Cashback is calculated as a percentage of net losses over a defined period (daily, weekly, or monthly depending on the promotion). Cashback credits are deposited directly to your account balance and typically carry low or zero wagering requirements. Check the promotions page regularly — offers are updated to coincide with major events like BRI Liga 1 seasons, the FIFA World Cup, and Indonesian public holidays.

evi3's VIP program rewards loyalty through a tiered points system. Every qualifying wager earns loyalty points, which accumulate to advance your tier — from Bronze through Silver, Gold, Platinum, and Diamond. Higher tiers unlock benefits such as faster withdrawal processing, increased deposit limits, dedicated account managers, exclusive cashback rates, and invitations to special events. VIP status is reviewed monthly based on your wagering activity.

evi3 operates under an international gaming license and employs industry-standard 256-bit SSL encryption across the entire platform to protect all data transmissions. Account passwords are stored using one-way cryptographic hashing, and all financial transactions are processed through secured payment gateways. Our games are supplied by certified providers with independently audited RNG systems, ensuring provably fair outcomes for every player.

You must be at least 21 years old to register and play on evi3. This is a strict, non-negotiable requirement. Age is verified during the KYC process using a government-issued ID. Any account found to belong to a person under 21 is immediately closed, all bets are voided, and deposited funds are returned to the original payment method. evi3 takes underage gambling prevention extremely seriously.

Log in to your evi3 account, navigate to Account Settings, and select the Responsible Gaming tab. From there, you can set daily, weekly, or monthly deposit limits. Reductions take effect immediately. Increases require a mandatory 24-hour review period before they become active — this cooling-off period is designed to prevent impulsive decisions. All limit changes are logged and confirmed via email.

You can activate self-exclusion directly through the Responsible Gaming section of your account settings, or by contacting evi3 support via live chat or email at [email protected]. Self-exclusion options include 30 days, 90 days, 180 days, or permanent closure. Once active, the exclusion cannot be reversed during the chosen period. All marketing communications are suspended immediately and your remaining balance is returned to your registered payment method.

evi3's responsible gaming support team is available 24/7 via live chat and email ([email protected]) to help you activate self-management tools, discuss your concerns in confidence, or guide you toward professional resources. Indonesia's national mental health helpline is available at 119 ext. 8. If you are in immediate distress, please contact a qualified mental health professional or crisis service in your area. evi3 is committed to supporting every player's wellbeing.